Why M2K

What we do

M2K is your partner for business transformation.

With a True Partnership philosophy underpinning everything we do, our customer-focused technology solutions deliver real value. Built on the principles of trust, collaboration, accountability and dependability, True Partnership is our commitment to your success.

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How we make a difference

Whether you work in private enterprise, government or for a multinational corporation, we develop solutions that solve key business challenges. Here’s how we take you from where you are now, to where you want to be…

Match technology to business objectives

We get to know your organisation before recommending a solution. To deliver outcomes that align with your business goals, we identify the vision first and make technology suggestions second.

Leverage your existing IT investments

As part of our customer-focused strategy, we help you extract maximum value from existing IT investments first. Then we consider how to add new technologies to achieve an optimal future state.

Make your IT work smarter, not harder

Great IT solutions don’t need to be complicated. We simplify your IT by providing a clear roadmap and sweating the details – details deliver extraordinary humanised technology experiences to enable your team and your customers to thrive.

Deliver intelligent, actionable insights

We help you work more efficiently and achieve greater return on investment by providing data-driven recommendations. Through Intelligent Insights we proactively leverage data analytics to better serve our customers.

SERVICES WE OFFER

Our Team

Executive

Our executives have years of experience building and leading high-performing and fast-growing companies. They nurture our strong workplace culture, set the strategic direction of the business and drive M2K’s True Partnership philosophy.

Account Executives

We deliver a customer-first experience by identifying challenges and business objectives and establishing solution roadmaps – then overlay the right technology. By listening deeply, being innovative, solving problems, and focusing on outcomes, we can make a positive difference.

Solutions

All M2K Solution team members are specialists in their fields and experts at creating persona driven not just technology driven solutions. By investing time up front to understand your business, and uncovering pain points we can address the end user experience.

Client Services

We pride ourselves on delivering outstanding customer service, whether it’s day one of our engagement, or day 600. Our Client Services team members provide quality service and day-to-day support to maintain customer satisfaction.

Managed Services

By effectively supporting business we remove the focus from technology, placing importance and visibility on end user outcomes. By combining technical expertise with business intelligence, it offers customers unparalleled service and support.

Program

With over 40 years of combined experience, our Program team ensures even the most complex ICT projects are delivered on time and on budget. They keep customers in the loop and minimise business disruption.

Project

Our certified project delivery engineers and technology specialists work closely with our Program team and vendor partners. They deliver and implement leading-edge solutions that lead to tangible outcomes for our customers.

Product

M2K’s Product team delivers and supports high quality products for our customers. It leverages its strong vendor partnerships to supply customers with access to innovative technologies that deliver real business value.

Operations

Our Operations team is the glue that binds M2K together. It serves two crucial functions: overseeing office management and optimising customer experience by challenging the processes underpinning our service delivery.